What is the Institute for Healthcare Improvement (IHI)? "It is an independent not-for-profit organization, is a leading innovator, convener, partner, and driver of results in health and health care improvement worldwide. Our vision: Everyone has the best care and health possible. Our mission: Improve health and health care worldwide. For more than 25 years, we have partnered with visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and populations. To advance our mission, IHI's work is focused in five key areas: Improvement Capability, Person- and Family-Centered Care, Patient Safety Quality, Cost, and Value and Triple Aim for Populations." What is IHI Open School? "We create dynamic opportunities for health care professionals to learn from, collaborate with, and be inspired by expert faculty and colleagues throughout the world. Our professional development programs — including conferences, seminars, and audio and web-based programs — inform every level of the workforce, from executive leaders to front-line staff. The IHI Open School is committed to developing students, the next generation of improvers, through free online courses and an international network of chapters." IHI RYERSON Open School serves as a local chapter of the IHI Open School. Contact: ihi@rssonline.com