Let's face it - 10, 20 and 30-page procedures were never designed as quick references! Up to 65% of all human errors are due to 3 types of errors: learning gap errors, memory lapses, where a trained employee forgets a step, or a setting, or the correct sequence, and makes an error, and consistency errors (common with "buddy training"). The key to preventing all these errors is to capture internal best practice through deep-level interviewing & transfer this learning to a format that operators need to be their best at their job. This is why we offer Process Picture Maps (PPMS). Created with a Microsoft Word add-in PPMs are concise, visual, lean job aids that are proven to improve safety, quality and productivity. Now you can add training videos as well! Book in a demo, try it for 15-days free of charge! We look forward to working with you to help improve performance on your site.