MetricAid, a Northern Ontario technology company, is transforming Emergency Department Physician scheduling. MetricAid delivers a level of process transparency, work/life balance and workplace improvement by building schedules based on three main axes; performance, equitability and preference. Emergency Departments (ED) currently using the MetricAid solution realize improved patient wait times, fewer workload spikes and a positive environment for the practice of better medicine. Using internally developed tools and artificial intelligence algorithms, MetricAid provides optimization recommendations and long-term scheduling solutions which result in the following improvements: • Increased patient assessments per hour • Decreased wait times • Fewer patient hand-off • Increased P4R gains • Improved lifestyle for ED physicians • Decreased administrative work for ED Chiefs • Up to 21% increased billings With its growing success and emergence in new markets, MetricAid's raison d’être remains the same, to help improve the patient experience by increasing the efficiency of the ED.