Smartmedical Corp., comprised of PCC and ICT self-care divisions, is the leading authority in developing PCC (Primary Care Clinics), new medical service platforms at and near railway stations in Tokyo and major cities in Japan providing preventive medicine. The ICT self-care division supports PCC projects with advanced ICT technology. It develops and licenses Empath vocal emotion recognition technology for mental health care. In addition to mental health care services, the Web Empath API is also employed in multiple service sectors such as robotics, call centers, and VR. By analyzing multiple physical properties of the voice such as intonation, pitch, speed, and volume, Empath can identify emotions in real-time regardless of language. It has been developed and refined through collaborative research with prestigious universities such as the University of Tokyo and Nara Institute of Science and Technology. Empath won the first prize of the Japan Resilience Award 2015 and an excellence award at the MCPC Awards in 2015.