Performance Communication is finding the balance between getting along and getting things done. Amy is a recognized Performance Communication™ expert, NSA-certified speaker, author, and blogger. She holds a Bachelor’s Degree in Journalism and a Master’s Degree in Communication Studies/Human Communication Theory. She is also a Certified Speaking Professional, a designation of the National Speakers Association that is earned by fewer than 1.5% of all identified speakers worldwide. Amy is a proud U.S. Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded her company, The Performance Communication Group, which celebrated its 20-year anniversary in 2014. Over the last two decades, Amy has taught public speaking and business/professional speaking at a college level, written numerous books, and has continued to share her expertise as a professional speaker, trainer, coach, and consultant. Amy uses her down-to-earth style, REAL stories, humor, and fun to create her customized and engaging programs focused on Performance Communication™: finding the perfect balance between getting along and getting things done. Her goal is for participants to leave her sessions ready to easily put new communication skills into action. The Performance Communication (TM) Group and Innovative Communication & Training Solutions are subsidiaries of Triad Communication, LLC.