Primus Hospitality Management is a quality assurance company specializing in providing customized brand standard audits (mystery audits), brand standard recommendations, industry benchmarking solutions and training services for the hospitality industry. Primus Hospitality Management reaches those loopholes of the organization, which a standard human resource or marketing professional within an organization cannot. Primus Hospitality Management focuses on all aspects of hospitality operations and conducts mystery audits by trained auditors to anonymously assess customer service, operations, employee integrity, products, and the product quality of an organization. This also helps us to identify areas of training which need to be enhanced and also identify areas of training that are operating well. Our team provides thorough assessments on hospitality operations, helping each organization bridge the gap between their set standards and actual practices. We encourage you to explore more about our distinctive approach towards building your service par excellence. Contact us at info@primushospitality.com for more information on how we can help your business.