We are a charity providing services to vulnerable people in Suffolk, Norfolk and Essex. Our services can be categories as: Community safety: working with male and female victims of domestic abuse and providing outreach, crisis and intensive support along with advice and guidance on surrounding issues; alcohol recovery project Housing services: helping vulnerable individuals to gain the necessary skills to maintain tenancies and live independently. We deliver housing services both on an independent basis and as part of a group of agencies working together and known as the SNAP Consortium. Advice & guidance and - helping people to be heard. We provide money advice, employment advice; we run an Appropriate Adult scheme; we provide mentoring services and Independent Visitor services and mediation services. We also part of the Ipswich Local Advice Partnership (ILAP), a partnership of 12 local agencies working together to improve the provision of advice for the people of Ipswich. We have over 100 staff and over 275 volunteers - they are all amazing people, providing the best services and all of whom are dedicated to their work; our staff have taken part in many fundraising events to help provide extra services and we have created an Empowerment Fund to empower our service users to change their lives for the better. Grants are awarded for activities, training and support that’s proven to have a sustainable, long-term effect, and which can’t be gained elsewhere.