IMS was set up in 1988 with a view to supplying franking machines and mailroom equipment with no hidden charges. The franking machines sold by us are Royal Mail approved and we are also a Royal Mail approved maintainer. We pride ourselves in our honesty with customers, as well as with the levels of after-sales care we provide. If you are looking for mailroom equipment, from franking machines, folder inserters, letter openers, or postal scales we will offer honest & upfront advice. Unfortunately we are unable to provide you with the following services: •A helpline that diverts you to a call centre halfway around the world. •A telephone queue system that will keep you on hold for 15 minutes while constantly reminding you how important your call is to us. Call IMS & you will get a helpful and friendly response straight away. 0118 982 0988