Lou Penn & Associates, Inc., was established in 1993 to provide regulatory compliance services to the insurance industry. Since our entrepreneurial beginning, we have conducted seminars, developed market conduct compliance manuals, performed mock audits, and created market conduct auditing tools such as ComplianceWare® that simplifies the examination process. We have recently created a new market conduct auditing tool called the Market Conduct Auditor® that is available for demo and sale. Associate Member NAMIC