HiJiffy was born in 2016 to improve the connection between hoteliers and travellers through an AI-powered communications platform. Our mission is to help hoteliers increase revenue and improve guest experience through automation in key stages of the guest journey. Today, over 1,600 hotels across 32 countries use our guest communications solutions: 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 - available 24/7 across all communication channels - automatically answers more than 80% of guest queries in 100+ different languages. 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗖𝗼𝗻𝗰𝗶𝗲𝗿𝗴𝗲 - available from the pre-stay stage until the guests’ departure - centralises customer care activities and enables contactless procedures. In 2022, we launched 𝗔𝗽𝗹𝘆𝘀𝗶𝗮 𝗢𝗦 - the first Guest Communications Operating System, powered by our proprietary AI ➡️ hijiffy.com/aplysia-os