Cloud4Feed is an AI-based voice of customer and employee platform that helps businesses to enhance their customer and employee experience by analyzing continuous and real-time feedback. Omni-channel options and dynamic workflows allow the customization of feedback channels at every customer touchpoint while a user-friendly interface helps businesses configure everything self-service. Cloud4Feed’s functionalities to close the feedback loop will enable you to locate all unsatisfied customers, act on their feedback instantly and increase loyalty and retention. Cloud4Feed’s machine learning-based advanced analytics combines quantitative metrics with open-ended text classifications and helps organizations prioritize and optimize their resources to increase customer loyalty and employee engagement.