Freelance ERP consulting, specializing in Order-to-Cash business processes, SAP SD/LE/MM/FI-AR module design and implementation, ERP project planning and management, Solution Manager. Services provided: - participation in software pre-sales activities, such as preparing and customizing demos, writing proposals, and providing experiences to support to software and consulting service sales staff - implementation project planning and strategy development - project management - documentation of current business processes, as well as pain points and business goals - design of new business processes, as well as how new software and systems will support the future processes - customization of SAP® software modules - documentation of design for new functionality, to be given to technical programmers for software development - testing of customized and programmed solution, following formal testing methodologies and best practices, employing testing tools where possible - documentation of new business and system procedures - training of software users - conversion of data from systems being replaced into new software - disabling of systems being replaced - support of new systems and guidance in managing new business processes - testing of software upgrades and updates - troubleshooting of software problems or business process inefficiencies