Tourism Agency, located at Winter Plaza and Caspian Plaza in Baku, Azerbaijan Contact at; +994 12 588 99 88 info@bht.az We promise to remember that your holiday may be your most important and precious time of the year. We promise to listen to your feedback and use it to improve our service. If we make a mistake, we promise to apologise and propose a solution within 24 hours. We also promise to learn from our mistakes to ensure that it doesn’t happen again. We promise to hire people with integrity, friendliness and willingness to go the extra mile for you. We promise to describe our holidays in a clear, concise language, without jargon or exaggeration. We promise to deliver accurate and on time tickets and information.