At thinkplayact we are driven by the belief that innovation and growth are ignited by bringing people and ideas together in the spirit of co-creation. We believe that when we place the customer at the centre of our strategic thinking and day-to-day decision making, innovation naturally happens. We work with you to map your vision for the future, design innovation initiatives and create customer-centric strategies that will lead to exceptional customer experiences and sustainable new growth. We help you do this by bringing together the world’s leading innovation frameworks, methodologies and evidence-based practices. We offer specialist programs for superannuation funds, member-based organisations, tourism and the services sector Our specialisations - Customer Experience - Customer Innovation - Blue Ocean Strategy - Culture and leadership Our services - CX & Innovation Training (online) - Customer transformation projects (virtual or F2F) Customer research & insights - Customer journey & experience mapping - Customer persona development - Customer growth strategy - Consultancy & advisory We bring over 20 years experience in innovation and customer strategy. (thinkplayact is a subsidiary of Berg Consulting Group Pty Ltd)