Bestreply.ai is a semi-automated chat management and performance optimizer platform for social media teams and big CRM service providers. Bestreply.ai is powered by our chat history based response recommendation engine. It analyses our clients' chat history and recommends the best performing responses for new incoming messages. We're not only increasing productivity within the chat agent teams but also offering more control over conversation for chat supervisors, and strategic input, reporting on chat results for managers. Bestreply.ai will be available as standalone service, and as an API integration into already existing CRM softwares.