True North Consulting provides a range of services all geared towards better organisational performance: Strategy: Strategic planning and strategy development & facilitation. Evaluation and refinement of organisation plans, key performance indicators and governance. Service Design: Creation of effective and efficient services that engage customers. New service planning & development and service evaluation. Tools for understanding the mind of the customer. Project Management: Feasibility studies, organisational evaluations and service audits. Databases and Systems: Processes and tools to improve organisational effectiveness and efficiency. Online (ASP/PHP) and network based (MYSQL/Access) databases. CRM and contact management systems. Web Design: Simple clear 'brochure' websites. Web-based databases and dynamic content sites. E-commerce sites. Graphic Design: Visual identity and branding. Logos, brochures, sales materials and publications. Business Start-up: A full suite of planning services for new business start-ups and not for profit organisations.