Institutions of higher education across the globe face a common challenge in retaining students, keeping them engaged in their studies and courses, and achieving student satisfaction in their learning. As our campuses and classrooms become increasingly diverse, reactive approaches to try to address student needs are no longer viable. Because retention, engagement, and satisfaction among students are so intrinsically connected to academic quality, being proactive in our approach to improving the educative experience of our students is an investment of great worth. I believe in embracing the variability of all students, recognizing this not as a barrier, but as an opportunity. The challenges don't exist because of our students, but because of inflexible learning environments that haven't evolved to meet the diverse needs of student bodies today. The good news is, change is not only possible, but realistic through iterative, intentional interventions. I know this not only from my work in consulting, but from my own experience in the classroom as a professional educator in highly diverse high school and higher education settings for over a decade. Together, we can make changes that benefit students, faculty, and schools simultaneously. I look forward to working with you! Eric J. Moore, PhD