The ITSM People are a team of consultants who just love helping organisations change and improve. We've worked independently with organisations large and small, across a wide range of industries for the past 9 years, helping them get the best results from their IT teams. We work outside IR35 on fully vetted outcome based contracts, specialising in transformational work, with a wealth of experience in all things ITSM; Maturity Assessments, Tool Selection, Service Design, Process and Capability implementation, Transformation, Target Operating Models, Outsourced Service Delivery and much more. For further information on how we may be able to help you improve your service delivery function and ROI, please contact us at hello@hiacm.co.uk