KANA, a Verint® Company, is a leading provider of on-premise and cloud-based customer service solutions. KANA helps global organizations—including many of the Fortune 500, mid-market businesses and government agencies—optimize their customer engagements with unified and contextual data across agent, web, social and mobile experiences. Using KANA solutions, organizations can reduce operational costs, increase resolution rates and improve brand loyalty. Learn more at www.kana.com.