- Good dealing with our customers and their compliance with the necessary requirements in the terms of matching specifications, punctuality and attention to customer observations and suggestions as “our customers’ satisfaction comes first” - Offer everyday high quality products and services that help our valued customers enjoy healthier and happier lives. - Monitoring and training staff members to enhance their professional developments. - Setting a standard , that the pharmacy staff is our most important resource. - Educating patients and healthcare professionals on the safe use of medications. - Ensuring high quality care through the education of our staff members - To provide professional pharmacy services of international standards to the international communities.