A research company focused on research topics for mortgage originators and servicers. Our expertise is mortgage credit. Our focus is operational credit risk. What is operational credit risk? Simply stated, it is the exposure your institution retains after selling the mortgage, while servicing the mortgage or investing in the mortgage. As mortgage originators and service providers, you are mandated to retain residual exposures to the loans you originate and service. The heights of the mortgage market’s peaks tend to help us forget the severity of its depths in poor times.