IMAGINE the exponential effect of upskilling your billable and non-billable, client-facing service staff to be better relationship builders and lead generators. Gray Matters works exclusively with professional services organizations and product firms with a client/customer service dimension, providing high impact training, coaching, and advisory services that help enhance revenue performance and optimize business development operations. David Ryan, founder of Gray Matters, is a 30+ year business and consulting sector veteran, having worked at both IBM and The Revere Group (a Chicago-based IT consultancy) before founding his company. The firm’s anchor program, Relationship Xpansion™ (Rx) for Professionals, “activates” client facing consulting and service professionals so that they are better equipped to engage and support clients, and recognize incremental revenue opportunities at current and new clients. THE RESULT: deeper client relationships and the creation an army of “mini-rainmakers.” Gray Matters has delivered Rx™ to over 10,000 consultants and services professionals at firms like Deloitte, KPMG, Sidley Austin, Optum, CDW, West Monroe Partners, and dozens of others.