Radiaant Captive (India) Pvt Ltd is a ISO certified company which supports clients across Pan India with a blend model of Contact Center Solutions & Field Operation Management across BFSI, Telcom, Fintech, E commerce and Health sectors. We partner with 1300 Plus associates with 30+Years of cumulative leadership expertise of helping our clients to maximize their customer lifetime value and increase their competitive advantage by driving productivity and efficiency while delivering measurable results. We perform with Innovation and Passion which we bring to help address their challenges. RCI is based on the core values of our commitment to integrity, commitment to teamwork, and our commitment to quality. Bucket wise management of cases and accordingly assignments to team. The core purpose of our organization is to better service delivery with quality & 99% plus CSAT levels. We are here to build quality partnerships and use our operational expertise to create value for your customers and our employees. Our people are experienced in giving a good valued customer experience in end to end customer relationship management. Our technology team supports and backs our people with strong data, strategic analytics and operational excellence. The core purpose of our organisation is to provide quality service delivery with excellent customer experience.