Virtual Contact Centre Limited (VirtualCC) was created to benefit unemployed older Victorians (50+) by employing them to provide outsourced support functions to Business and Government. VirtualCC is a Not For Profit Company Limited By Guarantee. In the future, we intend to extend this criteria to include those disadvantaged by their cultural background, long term employment status, or gender. In providing these services we aim to increase self respect and improve the mental health outcomes for disadvantaged regional Victorians.