BEST Programs - Business Essentials Skills Training For over 30 years, our programs have provided extraordinary new levels of sales success, customer service, leadership development and many other breakthroughs. Since these programs were authored by legendary speaker and business educator, Catherine Palin-Brinkworth, there has always been a secret agenda - and we're about to bust the secret. They were designed to help people discover their own magnificence. Because when they got that, they released fear, gained heaps of positive energy, and treated everyone else with respect for their magnificence. That's the secret to their extraordinary results. Don't tell anyone. The programs are based on our four Core Pillars of spaced learning, peer group involvement, on-the-job learning and management engagement. We don't believe in just delivering information - and we are certainly not interested in just ticking boxes for competency. Our programs actually produce both behavioural change and attitudinal improvement, and we won't settle for anything less. Nor should you. We work both virtually and in person where possible. Our formats are relaxed and highly engaging - we facilitate learning. And we love our work. * Every program is customised for each client * 30 years of proven client delight * No role plays - only real plays and relevance * Continual returns and referrals - they work!