Pointel Inc is a leading Contact Center/CRM solution provider and system integrator, specializing in selling and implementing end-to-end contact center suite. With over 17 years of experience in contact center industry, Pointel has successfully completed over 400+ deployments for Private, Public and Fortune 2000 companies across the globe. Headquartered in United States (New Jersey) having offices in India (Chennai) and Poland (Warsaw) area. Pointel Inc, specialize in Implementation, Customization, Integration and Version upgrades of Genesys Platform from 7.2 to 8.x Version. Pointel also offers unique on-site and on-demand support offerings. Pointel Inc is recognized as experts in deployment of Genesys Platform and integration of proprietary and enterprise SAAS applications in the market. Pointel Inc is trusted by several customers across United States, Europe, APAC and other regions to combine N^ of omnichannel interactions on a day-to-day basis.