On April 1, 2016, Northwest MedStar joined Life Flight Network. Critical care transport and membership services continue. To request a patient transport: call (800) 422-2440 or (800) 232-0911. For MedStar membership information: visit www.lifeflight.org/membership, call (800) 982-9299 or email memberinfo@lifeflight.org If you are a patient flown prior to April 1, 2016 and need to reach NW MedStar patient accounts: call (866) 257-3599 or visit www.nwmedstar.org/Patient-Accounts For additional answers to questions you may have, visit www.lifeflight.org/welcomemedstar for key messages, health care partner FAQs and membership FAQs. Together, as one organization, we are committed to providing the best ICU-level critical care transport and membership services for the communities we serve.