Apollo Answering Service Is Houston Born & Bred. We also happen to be a 100% family-owned and operated company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer their phones and started a company to do just that. Every virtual receptionist on the Apollo Answering Service team is carefully selected, professionally trained, continually monitored and coached to represent your small business. . We can seamlessly connect anyone who calls directly to you when appropriate, no matter where you happen to be, provide or request information based on your personal instructions, and even assist clients and employees during emergency situations.