XMplify is an award winning consulting firm that was created to offer affordable, high-quality advice about Customer & Employee Experience, especially in using analytics to gain deep insights into why customers, employees and business partners do what they do, what they are likely to do next and how best to engage with them. Our mission is to provide practical advice and support to those organisations who want to develop their own capabilities to excel in: - Customer Experience (CX), - Employee Experience (EX), and/or - Partner Experience (PX). we can quantifiably help to: - Increase revenue, - Reduce costs, - Improve satisfaction, and - Reduce attrition (churn) We do this by using our unique expertise in combining data science with behavioural science to understand what really matters to people, with our practical experience to help you know how best to serve them to drive business impact.