Healthy business processes equal sustainable businesses. This is especially true for smaller businesses and solopreneurs. So if you are looking for a resource to improve your business operations that uses plain language and not a bunch of technical jargon, then you've come to the right place! Let me be your guide to a successful business. For businesses interested in the Do-It-Yourself (DIY) approach, I offer coaching services. Not interested in the DIY approach, but you would like to have a temporary Quality Improvement Director or someone to analyze, map, and document your business systems? Contact me to set up a meeting to discuss a consulting project. The Process Improvement Doctor is your “go-to” resource for businesses who want relevant, actionable, and cost-effective ways to grow their businesses without losing their sanity. Everything you do in your business is a process. You don't have to make sweeping changes to realize improvement; the best way to achieve healthy processes is to start small and keep moving forward. I am a globally recognized process improvement expert. I’ve been featured on ASQ TV and spoken at the 2018 ASQ World Conference on Quality. My work is in use throughout the globe. I am looking forward to being your guide. Dr. Charlie