Management Consulting firm, which provides a wide range of comprehensive training and turnaround consulting services. Using a variety of management consulting products, SBC offers client oriented support that is differentiated by approaches that focus on: Facilitating the creation of a customer service culture in the organisation. Embedding measurement in all aspects of service and organisational improvement. Turnaround and recovery consulting that places performance management at the core of improvement processes. Strategically driven performance improvement approaches that emphasise on people involvement, team building and self-managing teams. Encouraging continuous improvement and embedding sustainability in all performance improvement initiatives. Programmes that enable companies to manage change and transitio