Technical Writing Solutions (TWS) is a technical marketing firm specializing in successful product, solution, and channel launches for the computer software, hardware, and cloud services industries. We are engaged to assist in defining compelling messaging and to create supporting materials including – blueprints/architectures, marketing collateral, white papers, case studies, PPT presentations, demos, competitive data, battle cards, product documentation, training materials, and more. By showcasing technology and producing customer evidence that motivates the audience to engage the technology, we serve a valuable role in simplifying and shortening our client’s sales process. By producing clear and complete procedural documentation, we improve our client’s end customer satisfaction and reduce calls to the help desk. Our work is shipped with our client’s products, sits prominently on their Web sites, is distributed or presented during training, technical conferences, and media events, and is used by their sales teams in the field.