• Responsible for department budgeting and forecasting, reporting directly to the technical services manager. • Started as trainee programmer progressed through software engineer to managing the Software Development Department. • Programmed projects both large and small, singly, and as part of a team. I gained experience in DOS, Windows SDK, C, assembler, Novell, TCP/IP, Microsoft networks. • Worked in serial and TCP/IP communications. Developed Visual Basic applications. I completed a C# training course. MFC/Visual C++ based applications, hardware interfacing and embedded software, configuration control. • Designed and specified algorithms and user interfaces. Wrote end-user documentation: manuals and on-line help. Wrote code from proprietary protocol specifications. • Introduced coding standards; I was actively involved in the company's application for BS5750 (ISO 9001) standard. • Collected and analyzed data to determine customer needs. • Collaborated with business and technical groups to align data warehousing project with business strategy, prioritize projects, and launch data warehouses and data marts. • Strategically used industry-specific tools to direct product development efforts. • Coordinated with project leaders to resolve all product issues.