“Total Customer Satisfaction, is our main Priority” Helping customers meet their certification and system management goals by providing them with specialist advice is the objective of ISO 9001 consulting. Consulting specializes in assisting companies boost their profitability by concentrating on enhancing customer outcomes and systems. We help and educate clients on systems improvement so that organizations can constantly improve. In the existing financial state it is more valuable than ever before for companies to have systems implemented effectively to improve profitability, minimize costs and enhance revenue. As an ISO9001 consultant, customers have a certain expectation of us to provide them professional specialist advice in order to reach their objectives with quality management systems. While we show your staff on how to improve quality assurance systems, our ISO Consulting systems will also make sure that the profitability of your business rises. A modern day business could still succeed and prosper despite the fluctuations of our economy if an efficient quality assurance system is on hand. A HISTORY OF ISO 9001 expect ISO 9001 has come quite a distance since its formulation in the defense industry over five decades ago. This was created to ensure that the products they supplied to the MOD have superb quality, and to check the proficiency of its employees. In 1966, the UK government championed the concept quality assurance. Unfortunately at this time suppliers were going through assessments from a wide range of their customers and the concept of further assessment was not a popular one.