Segware is a multinational company responsible for the development and commercialization of the Sigma System, based in Florianópolis / SC, it was founded in 2001 and currently serves 80% of alarm monitoring accounts of the country, which makes it a leader in this segment. Within the strategy of internationalization of business, the company has also a office in Miami, the United States and commercial operations in all Latin America. Segware uses the latest software technologies to deliver alarm monitoring software that offers power, flexibility, reliability and ease of use. Segware´s development team responds rapidly to market requirements, providing an alarm monitoring package with a stable but constantly evolving feature set.