BotDynamics helps businesses offer a delightful customer experience on the world’s biggest messaging apps. Every business on BotDynamics has a chatbot with an optimized flow that handles customer requests to the point of payment and fulfillment, or assistance and digital agents with specific tasks. If at any point the customer need is beyond what the chatbot is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the BotDynamics platform businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WebChat, Telegram, KIK, Skype, and others.