REDEFINE THE ON HOLD EXPERIENCE Exciting, innovative, and exclusive features have been developed by Captivate Connect, each with a common goal – exceeding all customer expectations. Traditional on hold messaging is boring, repetitive, and never changing. The industry’s standard stale elevator music with a few “we appreciate your calls”, has been done before, and customers have had enough. Captivate Connect is disrupting these industry norms, bringing new, innovative solutions that provide an improved experience for waiting callers - but also work to help your business better serve your customers. Let creative thinking define the on hold experience. Give your callers the respect they deserve.