Soft Innovation provides IT consulting covering several businesses and technologies. Our core business is related to CRM systems which face major challenges and are constantly being adapted or deeply redesigned. The main software packages on which Soft Innovation provides its services are SalesForce / Vlocity (the bulk of our mandates), Siebel, CC&B and SAP. Our ambition is to help customers deal with the most appropriate IT tools to better manage their Customer Relationship Management. Our staff are highly skilled, certified in their fields of expertise and have covered entire integration project phases of a CRM (Project Owner, Functional & Technical Configuration, Support, Training..). SOFT-INNOVATION has chosen to become Vlocity Consulting Partner to provide its services on Vlocity products.