We are an industry leader and innovator of business process management providing our clients with dynamic solutions to their most complex and critical workflow needs. In 2012, RBS founders Mike and Lauri Dugan, recognized the need for workflow analysis and back office support. With over 25 years experience in the insurance industry, they understand how to evaluate potential needs and implement and manage efficient business processes for insurance operations. We specialize in: - Evaluating workflows and processes in order to identify areas for improvement - Suggesting various potential solutions - Identifying areas where outsourced back-office processes can help organizations - Identifying where to overlay back office processes within current processes; - Helping to increase efficiency and productivity - Providing back office underwriting with over 25 years’ experience Let us solve your workflow pain points!