Types of taxes: Income tax – Payroll/employment tax – Estate tax - Business & Occupation (gross receipts)tax – Sales tax – Exise Tax Audits-Examinations/Criminal Investigations: Civil and criminal procedures; Taxpayer and government rights and responsibilities; Obtaining and protecting information; Summonses – subpoenas; Agreements impacting audit coverage; Civil and Trust Fund Recovery Penalty assessments. Special Defenses/remedies: Voluntary disclosure of tax problems to avoid or limit consequences; Innocent spouse defenses; Knowledge and intent issues; Disabilities; Constitutional privileges; managerial review of employee conduct and conclusions; Bankruptcy. Administrative Appeals: IRS and state appeals offices; Petitions/Protests ; managerial reviews. Litigation: US Tax Court; US Court of Federal Claims; Jury trials in federal district courts;Thurston Cty. Superior Court and/or State Board of Tax Appeals. Collection: Communication and intimidation issues; Financial reports; Payment plans; Tax liens; Property seizures – levies and garnishments; bankruptcy remedies. Settlements: Agency authority to settle; IRS offers in compromise; Criminal plea bargains; Interest and penalty reductions/waivers. Refunds: Refund claims; Appeal to federal district courts and state courts.