Born out of real-world experience, our digital training solutions set themselves apart from other learning management systems – largely one-size-fits-all platforms, built for compliance training – by addressing the specific needs of hospitality and retail. We love listening to the challenges shared by managers, staff and brands, and answering them with customer-centric design. We champion friction-free user experiences and relevant, job-optimised training that sifts out the inessential and respects the learner’s time. We want teams to see instant value from their participation. Small Batch Learning is already delivering over one million product & customer experience lessons per year to retail and hospitality teams, with 84% of learners finding our training successfully prepares them to deliver great customer experiences. If you’re a forward-thinking operator in hospitality or retail striving to boost sales readiness and service confidence among your teams, or a beverage supplier re-thinking advocacy and channel enablement for your brands, head to our website to book a demo.