Customer Experience Labs specializes in helping Fortune 100 companies improve the online customer experience of their products (websites, apps, services, etc.) so they are more enjoyable, easier to use, and lead to improved business metrics. Our services include: *usability testing (online and in person) *user testing (online and in person) *eye tracking *user experience consulting *online focus groups *other specialized hybrid approaches The key to a good user experience strategy begins with proper planning to ensure your proposed research plans will result in the most cost effective ROI of your research spend. Contact us today to discuss how we can help with your next project!