Interim management in Contact Centers and also HRM activities. Consultancy in management. Coaching, troubleshooting. I am an entrepreneurial, direct (Sr.) manager, who can score in a challenging organization. A builder and an entrepreneurial. A coaching management style, in which delegation and making room for experimenting are an important part. I feel at home when responsibilities are being laid down in the job. I like to work with teams and have contacts in the whole organization. My style is pragmatic and does not work according to bureaucratic processes, I have a political feeling. Unexpected circumstances and surprises are opportunities. Self-propelling and a good focus on the long term. I am a (Sr.) manager with a broad experience in management in Call Centers, HR training and development and commercial in several lines of businesses such as Telco, Mail order and Government.