redCONTACT Sdn. Bhd. was incorporated in 2016 with its Headquarters based in Vertical; Bangsar South as a subsidiary or red ONE Network Sdn. Bhd. which is the pioneer and market leader in cost saving communications services. The parent company were the only postpaid Mobile Virtual Network Operator (MVNO) riding on Celcom Axiata’s superior mobile network infrastructure. red ONE Network Sdn. Bhd. Structured a new ownership and senior management team in early 2012, and they grew at a remarkable rate. In early 2013 they introduced a new product brand – redONE – to create a fresh and distinct identity for themselves. A brand that stands for transparency, simplicity, and a commitment to ever-lower prices. With these key principles as foundation, it diversified its business into the BPO industry by holding those values and desire to become the choice for Business Process Outsourcing by companies whom has what it takes to deliver delightful customer experience with cheaper cost in any type of economic climate.