Synergy Outsourcing (UK) and our Synergy Contact Centre (South Africa) offer a range of innovative solutions supporting businesses to manage and grow their customer base. We can demonstrate and deliver the significant benefits that outsourcing offshore provides, enabling businesses to focus upon their core competencies whilst increasing process efficiency and reducing costs. South Africa has one of the world’s fastest growing call centre industries where working in the sector is seen as a career, resulting in exceptionally low staff attrition rates. We can on board a dedicated, highly skilled and fully operational team within as little as two weeks, and provide the flexibility to scale and adapt services as customer levels increase and business requirements evolve. Synergy SA has been operating for nearly five years and currently has over 750 seats available across two sites delivering Customer Service, Sales and Back Office Solutions for its Energy, Broadband and Gaming clients in the UK. Our contact centre is based in Durban which has a natural cultural alignment with the UK and accent neutral English as a first language. It also benefits from a world class telecommunications network and IT infrastructure.