Sparx Systems North America is your headquarters for sales, services and support for Sparx Systems Enterprise Architect in the United States, Canada, and Mexico. Sparx Systems North America offers a wide range of services for Sparx Systems Enterprise Architect end users, including Certified Sparx Systems Enterprise Architect training courses and live tech support for Enterprise Architect during North American business hours. With both on-site and remote training and consulting, Sparx Systems North America offers you complete lifecycle support from pre-sales and acquisition to implementation and operation. Sparx Systems North America's mission is to help you deliver world-class modeling solutions with Sparx Systems Enterprise Architect. Through real world project coaching and Sparx Systems Certified classroom training, Sparx Systems North America will help you deliver the results you need to realize business value. Pre-Sales Support Activities: RFI/RFP Support Requirements Documentation Product Demonstration Proof of Concept Creation Operational Support Activities: Installation and Configuration Instructor-Led and Web-Based Training (Framework, Notation, and Tool) Tool Customization and Integration Project Coaching and Mentoring Maintenance Renewals Complete Modeling Domain Coverage: Business/Enterprise Architecture Systems Engineering/MBSE Business Process Modeling Requirements Management Software/System Development Industry Standards Expertise: TOGAF, ArchiMate, IT4IT, BIZBOK DoDAF, UAF, UPDM UML, BPMN, SysML, NIEM OOSEM, Unified Process, Agile