Signature Collision Centers was founded in 2004 by Charles Pipkin. As the industry started to consolidate, Pipkin saw an opportunity to launch a collision repair business that embraces the Direct Repair Process (DRP) model and delivers greater value to insurance companies and customers. As a closely held company, Signature works on much tighter profit margins than a large company beholden to investors. By taking this longer-term view, Signature has indeed been able to offer lower rates to insurance companies and reinvest more in quality employees, equipment, training, and processes. As a result, customers enjoy consistently high-quality service and workmanship. A Win-Win-Win situation. Pipkin’s approach has been rewarded with solid growth and success. Each location is strategically located for convenience; always a new build-out from scratch, never the reincarnation of an existing body shop. And by taking good care of employees and focusing on promoting from within, Signature attracts and retains top talent. As Signature opens the 25th location in 2018, the economies of scale continue to grow, allowing even greater efficiencies, increased savings for partners, and better service for customers. INSURANCE PARTNERS Signature was built around the Direct Repair Program (DRP) model. Insurance companies love Signature because we take good care of each customer while watching the bottom line. As a tightly held, family-owned company, we don’t answer to shareholders. Instead, we keep our overhead low and pass the savings on to our partners. As we add locations, we become even more efficient, streamlining our processes and training even better-qualified team members. New insurance partners are always welcome!