The ultimate goal of AC Consulting is to provide support to small businesses to optimize standards, create consistency and quality assurance in service delivery and maximize efficiency connected with client/and or employee experiences. Absolutely Customized Consulting provides a customized approach to support business and hospitality organizations. Industry experience includes; hotel operations, event sales and management, and food and beverage management; comprised of restaurant and catering services. Areas of expertise include; guest service, staff recruitment, training and engagement, process and protocol development for front line operations and efficiency in financial management. Detailed experience in system implementation; POS, PMS, CRS, CRM, and guest loyalty management.