Your company is what your customers make of it. The importance of positive, powerful customer experiences with your brand is colossal if you’re looking to grow your business. So, have you been putting in the effort to REALLY listen to and act on what your customers are saying about you? Harmonize AI equips businesses with Natural Language Processing, Text Analytics, and Sentiment Analytics, helping them leverage integral customer data from a variety of sources- social media, e-commerce websites, multiple data formats, review sites, chats, and wherever customer chatter is most prevalent! We work with clients across industry verticals such as fintech, direct-to-consumer e-commerce, and consumer electronics. Through analytical prowess, Harmonize detects customer problems even before they blow up; the tool offers actionable insights that help clients not only mitigate business risks but also expand opportunities! Receive consolidated, customer data-backed reports and business performance metrics to draw comparisons between you and your competitors. Mitigate risks, redefine what you know about your markets/customers - and stand above the competition.