At eCare Vault, we take a human-centered design approach to unlock human potential. We help organizations gain process efficiencies and program effectiveness by streamlining supports for well-being and learning via personalized, digital hubs - centered around the worker or the client/family - in ways that light up a longitudinal eCare pathway. For the worker, this may take the form of time-sensitive and relevant access to individualized supports, virtual supervision, coaching, peer mentors and skill-development opportunities in ways that build hope, belonging and retention. For clients and families, this personalized digital hub may take the form of a family portal with access to supports, referrals, eligibility queries and benefit programs in a manner that builds empowerment and growth.